Thank you for shopping with 417LA! We strive to provide you with high-quality products, and your satisfaction is our top priority. Please read our return policy carefully before initiating a return.
1. Returns Eligibility:
- Returns are accepted within 7 days from the date of delivery.
- Products eligible for return must be in their original condition, unworn, and with all original tags and packaging.
2. Defective Products:
- Returns are only accepted for defective or damaged products.
- Defective items must be reported to our customer service team within [number of days] days of receiving the product.
3. Return Process:
- To initiate a return, please contact our customer service team at [email protected] with your order number, a description of the defect, and supporting images.
- Once approved, you will receive detailed instructions on how to return the defective product.
4. Shipping Costs:
- Customers are responsible for all shipping costs associated with the return.
- Original shipping charges are non-refundable.
5. Refund or Replacement:
- Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund or replacement.
- If approved, refunds will be processed to the original method of payment.
6. Exclusions:
- We do not accept returns for change of mind, sizing issues, or any reasons other than product defects.
7. Exceptions:
- In rare cases, exceptions to our return policy may be granted at our discretion.
8. Contact Information:
- For any questions or concerns regarding returns, please contact our customer service team at [email protected]
Note: This return policy is subject to change without notice. Please check our website for the most up-to-date policy.